Our Mission:
We strive to be the innovative community administrative management organization that works in partnership with the governing body of each community client to assist in creating a more satisfying community experience. Our success will be built upon our core beliefs, and our commitment to Communication, Honesty, Professionalism and Education. Our success will be measured by our ability...
- To deliver the highest quality and most innovative professional administrative management service for our clients.
- To build our reputation on the performance of our dedicated staff.
- To continue in our commitment to generate ingenious solutions to complex issues.
- To always strive to create a great work environment and treat everyone professionally with respect and dignity.
- To take pride in our commitment to learn and master our skills.
- To embrace diversity as an essential component in the way we do business and build community.
- To consistently contribute to the success of communities we serve.
- To continuously exceed our clients’ increasing expectations.
10 Characteristics of a Good Common Interest
Community Board of Directors
As the Community Administrator, we are successful when our clients exercise good management practices. ACM offers educational programs for our client boards and asks that the boards adhere to the following best practices for community association board members:
1. Members of the board of directors will conduct the business affairs of the association in good faith and with honesty, integrity, due diligence, and competence. They will adhere to the duties assigned to the board in the governing documents and avoid missing scheduled board and committee meetings.
2. Use sound judgment to make the best possible business decisions for the association, taking into consideration all available information, circumstances and resources.
3. Become familiar with the governing documents of the community as well as federal, state and local laws that impact the management of the community and the governance process.
4. Act within the boundaries of their authority as defined by law and the governing documents of the association.
5. Provide opportunities for residents to comment on decisions facing the association.
6. Perform their duties without bias for or against any individual or group of owners or non owner residents.
7. Disclose personal or professional relationships with any company or individual who has or is seeking to have a business relationship with the association. Avoid placing (and avoid the appearance of placing) one's own self-interest or any third-party interest above that of the association.
8. Each member of the board of directors will use his or her best efforts to regularly participate in professional development.
9. Conduct open, fair and well-publicized meetings and elections.
10. Support duly-adopted board decisions even if the board’s decision may not have obtained unanimous consent.
1. Members of the board of directors will conduct the business affairs of the association in good faith and with honesty, integrity, due diligence, and competence. They will adhere to the duties assigned to the board in the governing documents and avoid missing scheduled board and committee meetings.
2. Use sound judgment to make the best possible business decisions for the association, taking into consideration all available information, circumstances and resources.
3. Become familiar with the governing documents of the community as well as federal, state and local laws that impact the management of the community and the governance process.
4. Act within the boundaries of their authority as defined by law and the governing documents of the association.
5. Provide opportunities for residents to comment on decisions facing the association.
6. Perform their duties without bias for or against any individual or group of owners or non owner residents.
7. Disclose personal or professional relationships with any company or individual who has or is seeking to have a business relationship with the association. Avoid placing (and avoid the appearance of placing) one's own self-interest or any third-party interest above that of the association.
8. Each member of the board of directors will use his or her best efforts to regularly participate in professional development.
9. Conduct open, fair and well-publicized meetings and elections.
10. Support duly-adopted board decisions even if the board’s decision may not have obtained unanimous consent.
CONNECT WITH US
Main office:7484 Candlewood Rd. Suite H
Hanover, MD 21076 Phone: 410-997-7767 Fax: 443-883-3745 Toll Free: 1-800-463-1086 Office Hours: (Appointments are highly encouraged) Monday-Thursday 9:00 AM- 5:00 PM Friday 9:00 AM- 1:00 PM Payment Address Only: 211 E Lombard Street PMB 134 Baltimore, MD 21202 Visit us on Facebook, Twitter and YouTube
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