If this is your first time visiting your community portal, click here to Obtain your Initial Login Information.
If you have any issues logging in, please call 410-997-7767
Payment Address(Name of Association c/o ACM)
PO Box 98161 Phoenix, AZ 85038-0161
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REQUEST A RESALE PACKAGE |
RESALE PACKAGE - FAQs
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We are here simply because YOU deserve the best customer service experience and we endeavor to provide that to you as a homeowner in an ACM- managed community. We honor our selection by your Board of Directors and we pledge Our Service Guarantee. Please take advantage of the volume of community information and documents available to you as well as your account balance and payment options on your community portal. Access these features by logging into your community portal above. For all other questions, remit a resident request. Please allow our staff to listen, log and take action to resolve your need.
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We will acknowledge and respond to your request in 24 hours. Please understand that some questions require some research, follow-up and/or communication with your Board of Directors. Some items, such as insurance claims or scheduling work with a contractor, may take longer. Know that we are working on your association's behalf. We will do everything in our power to reach a resolution as expeditiously and effectively as possible.
During normal business hours you may reach our call center by calling 410-997-7767. If this is an after hours emergency please call us at 410-997-7767 and follow the prompts for emergency services. |
Resources for New Homeowners
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“We respect the volunteerism, dedication, and commitment of time and talent of Board Members to serve the community's needs. Our mission is to facilitate a positive direction on behalf of the Board of Directors.”
Charlene Pindell
OFFICE HOURSAppointments are highly encouraged
Request an Appointment Monday-Thursday 9:00 AM- 5:00 PM Friday 9:00 AM- 1:00 PM Visit us on Social MediaPayment Address Only:
(Name of Association c/o ACM) PO BOX 98161 Phoenix, AZ 85038-0161 |
SERVICE PACKAGESFull Service Management
Accounting & Administrative Management Collections Management Maintenance Facilities & Project Management ACM CareersWe value your feedback!If we provided 5 star customer service, please leave a review on google.
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LocationsAmerican Community ManagementHeadquarters
1099 Winterson Road, Suite #200 Linthicum Heights, MD 21090 Phone: 410-997-7767 Fax: 443-883-3745 Toll Free: 1-800-463-1086 Prince George's County/Greater Washington Servicing DC, Montgomery County and Prince George's County, MD, Calvert County, Charles County, Northern VA 9701 Apollo Drive, Suite #451 Largo, MD 20774 Phone: 301-596-0307 Richmond Virginia Office 7400 Beaufont Springs Drive, Suite #300 Richmond, VA 23225 Toll Free: 1-800-463-1086 |