"Ruth - I can't tell you how pleased we are with ACM and the state of the community. Your responsiveness as well as resourcefulness is a refreshing change. It is amazing how quickly you have turned things around for us in not quite a year. The vendors you have brought on and the work that has been done has been excellent. Our FHA certification and declining delinquency rate are directly attributable to you and ACM."
"I wanted to take a moment to express my thanks and appreciation for the professionalism with which your staff always handles my calls. They are courteous, pleasant and helpful. Specifically, today, Carole Brady was tremendous help in helping me with my pool passes. I very much appreciate her kind assistance and her can-do, problem solving approach. Thank you for leading such a professional team!"
"The entire team at ACM has done a wonderful and phenomenal job in getting our community on the right track."
"Thanks for a great meeting. People are very happy with you and all that is being done. I heard a fellow board member say we never had this much help from previous management companies. Thanks for all you do."
"Your contributions ,communication skills and cooperative attitude made it easier for me and the other members of the Board to focus on the major issues facing the community and its residents. Without your attitude, active and timely participation, our progress in addressing these issues would have suffered. Once again many thanks for your efforts on our behalf."
" Theresa, I didn't get a chance to thank you before you left the meeting last night for all the hard work and effort you put forward in helping "our" community move forward with the very complicated accounting task that kept all the Association's finances straight through the long reconstruction period. Your help along with Ruthann's oversight of this major project was absolutely invaluable to bringing everything to a successful resolution. Thanks to you both for making my involvement in this process so easy. Kudos to you both. Much appreciated!! Bill"
"The website service you offer your clients is the reason why we went with ACM."
"I like this process. All of the community members can receive their information by email, text, or fax. This is just wonderful. This will also save the community money on flyers. What a green idea! I think it is great!!!!"
"The board and I have noticed a significant improvement in collections during the last two months. It is our impression that this improvement is due to a combination of ACM's Collection department and the association attorney's efforts. Thanks for all your help."
"I don't know if any of the other Board members have thanked you for your excellent service. From what I have observed over the years, you have always went over and beyond to help our community when crisis occurred. Again THANKS!"
"I am very impressed with your thoroughness and professionalism. I think we have finally found a management company that knows what they are doing. Thanks."
"Thank you for your response and action. It's great to have a management company who is doing something to maintain the property. Thanks again."