Is Your HOA Board Stretched Too Thin?

The Benefits of Partnering With a Community Management Company

Conducting day-to-day operations for an entire community is a tall task for any Homeowners Association (HOA), many of which are filled with volunteer board members who have their own jobs outside of the HOA. From rule enforcement to vendor management and budgeting, the possibility of burnout is a constant risk. ​

That’s why communities across the country are seeking out HOA/community management companies to ease the workload for board members and provide an additional level of expertise. 

What Does a Community Management Company Do?
Community management companies work alongside the community’s existing HOA to handle day-to-day operations, including: 

• Overseeing maintenance and repairs 
• Managing the collections process
• Preparing and managing budgets
• Providing monthly financial reports
• Assisting with rule enforcement and homeowner communications
• Supporting board meetings and elections
• Ensuring legal and regulatory compliance

Why Do I Need a Community Management Company?
Partnering with an HOA management company not only reduces the workload of your HOA, but it also provides a host of benefits for board members and residents alike.

Increased Resident Engagement and Satisfaction
When it comes down to it, the best way to get a positive return on investment in your community is by keeping residents happy. That’s why many community management groups will offer event planning support for community engagement events such as community days and seasonal celebrations. These events help strengthen the community’s culture, improve resident engagement and ultimately increase resident satisfaction as well. Not to mention, well-managed communities with engaged and satisfied residents often have higher property values. 

Streamlined Communication
One of the most common complaints we hear from residents is about poor communication from their self-managed HOA. A good management company will have a dedicated portal and/or customer service line for residents to speak with community managers, allowing for their concerns and issues to be resolved in a timely manner. 

Simplified Financial and Accounting Services
A common headache for self-managed HOAs is having to handle the accounting needs of the entire community. Most HOA management companies reduce this burden by providing accounting services and financial reporting on behalf of the board. They can also help with long-term reserve planning and annual budget development, so your HOA can stay financially healthy.

Vendor Management
Dealing with a long list of outside vendors such as contractors, maintenance companies, and insurance agents can put unnecessary stress on HOAs and boards. With a property management company, board members can find peace in knowing that communications, contracts, and invoices with these vendors are taken care of. 

Stronger Technological Infrastructure
Self-managed HOAs often lack the personnel and expertise to leverage the latest technology in their day-to-day operations - that’s where community management groups come in. By leveraging technology systems such as homeowner portals, violation tracking platforms and integrated online banking, community managers can streamline HOA operations while also providing training support on these systems for board members.  

Why Partner With American Community Management?
When you partner with ACM, your community can experience the above benefits (and more) nearly instantly. That’s because we pride ourselves in creating a personalized timeline for each new community so they can be fully transitioned to our services in 90 days or less.
For 20+ years, ACM has increased resident satisfaction, streamlined HOA operations and made life easier for board members across the greater DMV area and beyond. Led by a Certified Public Accountant, our team has helped 200+ communities through custom management plans tailored to each community’s unique needs. 
Whether you need assistance with accounting, resident communications, vendor oversight, or any number of services that we offer - you can trust our team to get the job done right. 
To request a proposal today, click here.